Product Capabilities
Quality and service are the core of Jiayi's Product Capabilities, not only reflected in excellent product quality but also throughout the pre-sale, delivery, documentary, after-sales, and other links. With a full range of professional services, to ensure that customers can enjoy the best quality products and service experience.
Quality Assurance
We strictly control the quality of each batch of products to ensure the stability of the physical and chemical data of products. Unqualified products will never flow out and maintain product reputation with high standards.
Comprehensive Communication
Provide truthful and detailed information in the communication process; Fast response to customer needs; Assist customers to choose the most suitable products; Our goal is to have a complaint-free sales process.
Flexible Delivery Solutions
We can adapt to various delivery needs with rich import and export experience, such as designated warehouses and overseas warehouses. At the same time, we ensure the safe arrival of our products by optimizing shipping packaging and distribution.
Personalized Merchandising Experience
Implement one-to-one merchandising service to provide exclusive care and customized services for each customer.
Efficient After-sales Service
An efficient after-sales service process system has been built. In order to adapt to changing needs and environments, we build customer service management centers based on customer feedback and market changes.
Ultimate Customer Satisfaction
We are committed to 100% customer satisfaction and focus on problem-solving and product experience to ensure customer satisfaction throughout the process.
Stable Price Strategy
We build long-term stable customer relationships by maintaining a stable price system while avoiding unnecessary price fluctuations.
Value-added Services
On the basis of providing professional knowledge, we also enhance the learning and use experience of customers through an open voice knowledge base and other ways.